Thrive

Policy Explorer

Ask any policy question in plain language — get answers that cite the specific policy section and provide contextual guidance.

Policy Q&A

Every employee becomes policy-literate

Plain-Language Questions

Employees ask 'How many sick days do I get?' or 'What's the approval process for remote work?' and get clear answers with references to the exact policy section.

Source Citations

Every answer cites the specific policy section, clause, and version. No ambiguity about where the guidance comes from — verifiable, auditable, and trustworthy.

Contextual Guidance

Beyond quoting policy text, the explorer provides contextual guidance — who to contact, what forms to complete, and what the typical process looks like in practice.

Impact

Why policy Q&A matters

HR Ticket Reduction

Employees find answers to common policy questions instantly — reducing HR ticket volume by up to 60% for routine inquiries. HR teams focus on complex cases, not 'how many sick days do I get?'

Consistent Answers

Every employee gets the same accurate answer to the same question, regardless of which HR team member they would have asked. Consistency builds trust in HR.

Audit-Ready Citations

Every answer cites the specific policy section, clause, and version. If an employee acts on guidance, there's a verifiable audit trail of what they were told and where it came from.

Common Questions

Frequently Asked Questions

What is the Policy Explorer?

The Policy Explorer allows employees and managers to ask HR policy questions in natural language and receive answers that cite specific policy sections. It provides contextual guidance — not just quoting policy text but explaining processes, contacts, and practical next steps.

Can the Policy Explorer handle multiple policy versions?

Yes. The explorer works with current policy versions and can note when policies have recently changed. It always cites the version of the policy it's referencing.

Does it support Arabic policy documents?

Yes. Policies in Arabic are searchable and answerable in Arabic, with full RTL support. Employees ask in their preferred language and get answers from the correct language version of the policy.

Related Capabilities

Explore connected features

Policy Creator → Ava Advisor → WeSoarGPT →

Ready to make policies accessible?

See how natural-language policy Q&A can reduce HR ticket volume.