Skills Framework

Retail Skills Framework

The definitive skills library for retail organisations. Pre-validated roles, skills, and mappings for store operations, supply chain, digital, and corporate functions.

Omnichannel Ready

Skills for physical retail, e-commerce, and omnichannel operations. Digital transformation capabilities built in.

1,658

Defined Roles

321

Technical Skills

28,057

Role-Skill Mappings

4

Markets Covered

The Challenge

Retail talent complexity

Retail organisations face unique workforce challenges that generic skills platforms cannot address.

Inconsistent titles, unclear career paths across stores and regions
No visibility into digital transformation skill requirements
Multi-jurisdictional regulations (OSHA, SFDA, GDPR, Saudization)
High turnover with limited talent development tools

The WeSoar Solution

15 job family groups — store ops, supply chain, digital, corporate
5-level proficiency rubrics — P1-P5 with role-specific expectations
Regulatory anchors — US, KSA, UAE, UK compliance
Platform-ready metadata — AI augmentation, automation risk
Comprehensive Coverage

15 Job Family Groups

Two-tier skill architecture: 74 Tier 1 foundation skills + 247 Tier 2 specialty skills with parent-child relationships.

247

Store Operations

148

Merchandising

142

Supply Chain

139

Corporate Strategy

128

Digital

112

Marketing

103

Technology

101

HR

+ 7 additional domains: Customer Experience, Product Development, Finance, Visual Merchandising, Omnichannel, Corporate Affairs, Legal

Practical Architecture

Thoughtfully prioritised skills

Active Skills

Core and important skills prioritised by relevance. Used for assessment, competency evaluation, and development planning.

27,878

Active mappings

Supporting Skills

Additional mapped skills available for career exploration, stretch learning, cross-skilling, and career pathing to adjacent roles.

179

Supporting mappings

16.8

Average active skills per role

100%

Roles with practical skill counts

23.9%

Emerging skills flagged

Global Coverage

4 Markets with Regulatory Context

United States

Full US retail market coverage

OSHA FDA

Saudi Arabia

KSA retail with Saudization

SFDA Nitaqat

UAE

UAE retail regulatory framework

ESMA Municipality

United Kingdom

UK retail regulatory framework

GDPR HSE
Use Cases

Platform & Consulting Applications

Skills-Based Talent Management

Career Navigator and pathways, learning recommendations, succession planning, internal mobility matching.

Workforce Planning & Analytics

Skills gap analysis, demand forecasting, scarcity and risk indices, strategic workforce shaping.

Consulting Engagements

Job architecture design, competency framework builds, HC transformation programmes, assessment centre design.

Instant Value: Pre-built, validated content accelerates project delivery by 60-80%. Retail HR specialists with ready-to-deploy IP.

Ready to accelerate your retail workforce strategy?

See the framework in action with your use case.